Order Processing
All stocked products ship within 1 - 3 business days of ordering. Please allow 7 - 10 business days for custom made products.
Shipping Fees
All U.S. orders under $50, ship for $5 and all U.S. orders over $50 ship FREE!
Shipping / Time in Transit
Most orders will be received within 1-3 business days based on your geographical area. Please refer to the below time in transit map.
Most orders will be received within 1-3 business days based on your geographical area. Please refer to the below time in transit map.
Freight Forwarding
If you chose to have your products shipped to a freight forwarder, Coast will not be responsible for packages lost once received by the freight forwarding company.
Return Policy
We take quality very seriously at Coast. If you feel your product has a defect, please contact us at info@coastbrandsusa.com within 30 days, include a photo and description of defect and we will work with you on quickly receiving a replacement. Coast will replace any product with a manufacturing or material defect. Coast will not replace products that have been damaged by chewing, normal wear and tear, product altering, disassembly or not properly caring for the product.
Exchanges
If you would like to exchange a product for another color or size - no problem! Product can be exchanged if in NEW CONDITION, and all you are responsible for is shipping costs.